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Whiteladies Health Centre
Whatley Road

Tel: 0117 9731201  Fax: 0117 9466850

Contact Us

Please only use this form for comments about the practice and suggestions as to how we can improve our service to you. Medical matters and official complaints cannot be dealt with via this form. If you have a query regarding a medical matter please telephone reception or arrange to see the appropriate person.

*Before sending us an E-mail please read the following:

Please be aware that you are NOT able to book appointments or receive clinical help or advice via e-mail. If you need to speak to a Doctor or need an urgent response please telephone the surgery on 0117 9731201 (available from 8.00am onwards). Please use the surgery e-mail for repeat prescriptions, non-urgent, clerical and administrative enquiries only. The preferred method for requesting repeat prescriptions is by using EMIS Access (see website for full details). These requests will be given priority over requests made by e-mail*, which may encounter a delay in being processed. The first person to access the e-mails is a member of the administration team.

*Please be aware that we are not able to respond to e-mails outside of working hours. If you have an urgent query please telephone the surgery.

*Please be aware that these e-mails are not secure. If you transfer information you are doing so at your own risk.

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For help and advice on medical matters or when the surgery is not open, the following web sites can be of help.

Patient UKfor online mobile apps