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Concerns and Complaints 

We are always here to listen and learn and that is why we value your opinion.  There are times when we may not have lived up to your expectations, have made a mistake or not provided the best possible service,  and it is important that you share this with us.  

Please speak to one of our staff or download our Practice Complaints leaflet. 

Our Complaints Leaflet

Your concerns will be treated confidentially and with respect.  We will investigate the matter, identify points of learning and improvement and share this with you. 

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