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Repeat Prescriptions


In order to limit the spread of COVID-19, we are asking all patients to avoid coming directly into the surgery. All prescriptions are now being sent directly to the pharmacy downstairs or to your nominated pharmacy unless specified.  PLEASE DO NOT COME TO COLLECT YOUR PRESCRIPTION FROM THE SURGERY.  Please allow 5-7 working days before collecting your prescription from your nominated pharmacy.

Clinicians will only prescribe the necessary medications you need, therefore PLEASE DO NOT ATTEMPT TO STOCKPILE MEDICATIONS. The surgery will also not issue prescriptions for paracetamol.

If you are able to, please request via online access if you are registered or by emailing (including name, date of birth and medication being requested).


Please note we are unable to accept repeat prescription requests over the telephone

Prescriptions can be ordered in the following ways:

Please allow 72 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.

Order Your Repeat Prescription Online

(for online registered users - not registered yet? Click here for more information on how to register)

Medication Reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.

Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

For more information on prescriptions including charges, please go to our prescriptions information page


Self Care - Why you may be asked to purchase some medicines over the pharmacy counter

“There is a drive from BNSSG CCG for GPs to reduce prescribing of medicines and remedies that readily available to purchase over the counter at a pharmacy. The aim is to reduce the NHS prescription budget at a time of stretched resources. Any savings made to the prescription budget will be reinvested into other patient services and treatments. The cost to the NHS of these items is greater than the cost to the individual. Whiteladies Medical Group have been asked to make prescribing savings of £23,500 in the 2018/2019 financial year. There is a range of ways that we can achieve that target, but one of them is by asking patients to purchase their own over-the-counter medicines to self-care for minor illnesses and ailments. We will also be prescribing in line with the policies set by the BNSSG formulary group. At times you might find that we suggest alternative products for certain conditions. This is particularly pertinent to eczema treatments. See the links for further detail about this scheme.” - Dr Gordon, GP Partner 

For further information on these changes and guidance for self care please see the following attachments:

Public Consultation on Self Care and OTCs

NHS Proposals - OTC Leaflet

Guidance on Medicines for Self Care

Emollients List

You can also see the NHS website on preparing your medicine cabinet

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