Please note we are unable to accept repeat prescription requests over the telephone
Prescriptions can be ordered in the following ways:
Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.
(for online registered users - not registered yet? Click here for more information on how to register)
August Bank Holiday Pharmacy Hours
Please see the links below for local pharmacy opening hours over the August bank holiday
Bristol South and Central Pharmacy Hours (August bank holiday)
Bristol North and West Pharmacy Hours (August bank holiday)
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.
Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
For more information on prescriptions including charges, please go to our prescriptions information page
Self Care - Why you may be asked to purchase some medicines over the pharmacy counter
“There is a drive from BNSSG CCG for GPs to reduce prescribing of medicines and remedies that readily available to purchase over the counter at a pharmacy. The aim is to reduce the NHS prescription budget at a time of stretched resources. Any savings made to the prescription budget will be reinvested into other patient services and treatments. The cost to the NHS of these items is greater than the cost to the individual. Whiteladies Medical Group have been asked to make prescribing savings of £23,500 in the 2018/2019 financial year. There is a range of ways that we can achieve that target, but one of them is by asking patients to purchase their own over-the-counter medicines to self-care for minor illnesses and ailments. We will also be prescribing in line with the policies set by the BNSSG formulary group. At times you might find that we suggest alternative products for certain conditions. This is particularly pertinent to eczema treatments. See the links for further detail about this scheme.” - Dr Gordon, GP Partner
For further information on these changes and guidance for self care please see the following attachments:
Public Consultation on Self Care and OTCs
NHS Proposals - OTC Leaflet
Guidance on Medicines for Self Care
You can also see the NHS website on preparing your medicine cabinet