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Appointments
Book or cancel an appointment at our GP surgery.
Before you book an appointment
You can see a pharmacist for minor conditions or check our self-help and self-referral information.
See a pharmacist
Many conditions can be treated without the need to see your GP.
Who to see?
Advice
Self-care
Help and support available from many National and Local Organisations
Book an appointment
Urgent appointments for today (Monday to Friday)
If you have a urgent need for an appointment the same day, you will be added to the Duty Doctor list for an initial telephone appointment – and if deemed necessary, invited in for a Face to Face appointment.
We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.
How to book
- Telephone: 0117 973 1201
Extended access
We also have extended access available. See our Out of Hours information.
Book a routine appointment or Book in advance
Routine appointments can be booked for the same day and are released daily from 8am.
Book in advanced
Some appointments are released each day for 3 working days time as well as some can be booked up to 6 weeks in advance – a new week of these appointments are released weekly.
Ways to book
- Request an appointment online
- Telephone: 0117 973 1201
Home visits
If you believe that you need a home visit, please try to call before 10:30am, in the morning so that the request can be passed to your normal doctor.
- Telephone: 0117 973 1201
It is for your doctor to decide, based on what you tell him or her about your condition, if and when a home visit would be appropriate. If possible please see the doctor in surgery rather than requesting a home visit.
A doctor can see several patients in surgery in the same time it takes to visit one patient. Home visits are reserved for those who are unfit to attend the surgery.
In general this means those who are terminally ill, bed bound, the very elderly, or those who are critically ill. Unfortunately we may not be able to take into account social circumstances such as transport difficulties or child-minding problems as reasons for home visits.
Sickness certificates (fit notes)
You must give your employer a doctor's 'fit note' (sometimes called a 'sick note') if you've been ill for more than 7 days in a row and have taken sick leave. This includes non-working days, such as weekends and bank holidays.
Request test results
You usually don't need to book an appointment to get your test results.
Travel vaccinations
Information and advice for travelling abroad.
Change or cancel an appointment
Please give us as much notice as possible so we can offer your appointment to someone else.
To cancel your appointment:
- Phone us on 0117 973 1201
- Use your NHS account (through the NHS website or NHS App)
Out of hours
Enhanced Access
Working within our current staffing capacity, we are doing our best to ensure that you have access to additional appointments outside of these hours. As a result, you may be offered an early morning or evening appointment. If this is something you would prefer, please ask about availability when booking an appointment.
Life Threatening
Call 999 or go to A&E now if:
- you or someone you know needs immediate help
- you have seriously harmed yourself - for example, by taking a drug overdose
A mental health emergency should be taken as seriously as a medical emergency.
Urgent But Not Life Threatening
Visit an urgent care centre if:
- You have an urgent medical issue requiring on the day attention
Non-urgent
Use NHS 111 if:
- You need help now, but it's not an emergency
There will be someone to provide you with advice and to direct you to a clinician if it is necessary.